Welcome to Aquatalk.lk

At Aquatalk.lk, your privacy matters. As Sri Lanka’s all-in-one platform for aquarium enthusiasts, we are dedicated to protecting the personal information you share with us. Whether you’re shopping for products, accessing expert services, or participating in our local marketplace, we want you to feel confident that your data is safe and handled with care.

Information We Collect

When you interact with Aquatalk.lk, we may collect personal details such as your name, contact information, billing and shipping addresses, payment data (handled securely through third-party processors), and any login details you provide when registering an account. We also collect non-personal data like IP addresses, browser types, device details, and browsing behavior using cookies and analytics tools to help us understand how visitors use our site.

How We Use Your Information

Your information helps us process orders, deliver products and services, respond to inquiries, personalize your experience, and improve our platform. With your permission, we may also send you promotional offers or updates. Our goal is to make your interaction with Aquatalk.lk smooth, safe, and tailored to your needs.

Sharing Your Information

We do not sell your data. However, we may share it with trusted service providers who help us operate the platform — including delivery partners, payment processors, and customer support agents — under strict confidentiality agreements. If legally required, we may also disclose your information to authorities.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your user experience, such as keeping you logged in, saving your preferences, and analyzing traffic patterns. You can adjust your cookie settings through your browser at any time.

Data Retention

We keep your personal data only as long as needed to fulfill the purposes it was collected for, including legal compliance, order fulfillment, and service improvement. Once no longer needed, your information will be securely deleted or anonymized.

Security

We use industry-standard security measures to protect your data against unauthorized access, loss, or misuse. While no system is completely foolproof, we strive to keep your information as secure as possible at all times.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw your consent to receive marketing communications at any time. To exercise these rights, simply contact us at info@aquatalk.lk.

Third-Party Links

Aquatalk.lk may include links to other websites. Please note that we are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we become aware that a child has submitted personal information, we will promptly delete it. We encourage parents and guardians to monitor their children’s internet use.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. When we do, the updated version will include a revised effective date. Your continued use of the site constitutes acceptance of any changes made.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

Aquatalk.lk
📞 +94 77 652 0643
📍 Aqua Talk, 8D2, NHS, Raddolugama
📧 info@aquatalk.lk